City of Gainesville Commissioner Mail Archive

Transforming Citizen Service: How Public Sector Agencies Are Revolutionizing 311 Management with Salesforce

You're Invited: Transforming Citizen Service Webinar!

Thursday, October 17, 2024

2:00pm ET; 1:00pm CT
60 minutes

Online

Register Now

Join Summit Technologies and Salesforce for an informative session on how public sector agencies are effectively utilizing Salesforce for Citizen Request Management (311). Today's service management agencies require a comprehensive solution that enables:

Citizens to submit requests online, remotely, and via mobile devices.
A mobile-friendly and intuitive platform for both citizens and public servants.
Robust analytics that provide accurate insights into request submissions and closures.
Departmental queues for employees to manage various types of service requests.
Flexibility to adapt to unique agency needs.

Our Citizen Request Management solution, built on the Salesforce platform, is specifically designed to address the challenges faced by modern Citizen Request Agencies. This solution is not only user-friendly and flexible but also highly adaptable, allowing it to meet the evolving demands of public service. Most importantly, it is a turnkey solution that is ready to deploy with minimal configuration or customization required.

In this webinar, you will learn:

How to leverage Salesforce for 311 services
See a live demonstration of how the Salesforce platform can be used to optimize employee performance and enhance constituent satisfaction

Elizabeth Almanza, Client Advisor, Summit Technologies

Garrett Miller, Account Executive, Salesforce

Taylor Doyle, Consultant, Summit Technologies

Register Now

Will Sanchez
571-662-3438
www.carahsoft.com/salesforce

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