: Message View
| Date Received: | 7/5/2023 4:40:54 PM |
| To: | Baxley, Robin L |
| Cc: | Ramos, Cintya G; Novack, Alison L; Bryant, Kristen; Lynch, Zanorfa B; Russell, Jertoyia; Byrne, Betsy L |
| From: | Book, Edwin A |
| Subject: | Re: Public record email portal - Timeline |
| Attachments: | |
| Message: |
Exec Coordinator, Robin, Thank you for the turnaround, response, & specifics. Disappointed with the timeline to resolve but sure appreciate you obtaining a very timely answer. I have copied a few additional City stakeholders in the event the Clerks office, City Managers office, EA team receive similar inquiries. Ed Ed Book City Commissioner From: Baxley, Robin L <baxleyrl@gru.com> Sent: Wednesday, July 5, 2023 1:00 PM To: Book, Edwin A <bookea@cityofgainesville.org> Cc: Novack, Alison L <novackal@cityofgainesville.org>; Bryant, Kristen <BryantK1@cityofgainesville.org>; Lynch, Zanorfa B <lynchzb@cityofgainesville.org>; Russell, Jertoyia <RussellJ1@cityofgainesville.org> Subject: RE: Public record email portal - Timeline Good afternoon, Commissioner.
IT Service Desk Manager Jean Clark said they are on track to have the updates completed by the end of this month. It may be sooner, but won’t be later than the end of July.
Sincerely,
Robin Baxley Executive Coordinator General Manager’s Office Gainesville Regional Utilities 352-393-1032
From: Book, Edwin A <BookEA@cityofgainesville.org>
Thank you Exec Coordinator Robin. I appreciate the quick response.
Please let the GRU General Manager know if he is not already aware.
Let's get a definitive update today from IT on timeline if at all possible & what it will take to resolve .
I didn't realize the portal had been reported to be down for maintenance for a few weeks making it a higher priority to handle.
I consider it very important since it could create more work for the Clerk's office in the form of more requests while it is not up & running & it deals with ease of public records access.
I have copied to Exec Coordinator Novack to apprise the City Manager also in event some coordination is required.
Ed Book City Commissioner
From: Baxley, Robin L <baxleyrl@gru.com>
Commissioner Book and Ms. Barr:
IT staff informed me that they are doing maintenance to the app that hosts commissioner emails in order to improve security. Unfortunately, they were not able to give me a date when the maintenance will be completed.
I will make a note on my calendar to check again with them in a few weeks and will let you know if there is any progress. In the meantime, a public records request will be required to obtain commissioner emails. I apologize for this inconvenience.
Sincerely,
Robin Baxley Executive Coordinator General Manager’s Office Gainesville Regional Utilities 352-393-1032 |